Jun 01 2023 
Supermarkets surpass Amazon in online food shopping satisfaction study
The Feedback Group, which provides actionable stakeholder feedback, released findings from new national research conducted with 1,000 online food shoppers about their experience shopping for food and groceries.
Supermarkets topped the list with an impressive overall satisfaction rating of 4.40 on a five-point scale. Amazon followed closely behind with a score of 4.30, while mass […]
Jan 11 2023 
Grocery e-commerce sales jumped 2.4% in December
Online U.S. grocery sales totaled $9.1 billion in December, up 2.4% from $8.9 billion in the year-earlier period, according to the monthly Brick Meets Click/Mercatus grocery shopping survey.
Driving the growth was a combination of more households buying groceries online and slightly higher order values.
Pickup, which includes instore, curbside, lockers and drive-up, accounted for $4.4 billion in sales, […]
Oct 03 2022 
Bold Commerce brings checkout lane impulse buys to online grocery
Bold Commerce, the ecommerce technology company that powers checkout and subscription experiences for leading retailers and DTC brands, today announces its newest curbside checkout feature for brick-and-mortar and omnichannel retailers. Curb Up enables retailers to recapture the high-margin impulse purchases lost with the growth of curbside checkout by introducing upsell and cross-sell opportunities after an order has been […]
Dec 09 2021 
Millennial Specialty Food Consumers: What They Want
Denise Purcell | 6 Dec 2021
Millennials, adults ages 25 – 41, are driven to purchase specialty foods that support small companies around the globe and use clean, simple ingredients, according to the SFA’s Today’s Specialty Food Consumer report, 2021-2022 Edition. The annual report surveys consumers to understand the demographics, behaviors, usage occasions, and shopping habits by different […]
Mar 02 2020 
It’s Time to Think Omnichannel Shopper, Not Just Omnichannel
Source: Nielsen
There’s no shortage of omnichannel chatter across the retail landscape, and that chatter has been building for quite some time. But now that 44% of American households are actively buying food both on- and offline, the industry needs to focus more on the consumer and less on the physical channel.
As online capabilities have grown, […]
Nov 18 2019 
Chasing Consumer Tastes is Driving Up Out-of-Stocks for Retailers
Source: Park City Group
SALT LAKE CITY–In a speech at the Retailer-Owned Food Distributors Association/National Grocers Association Fall Conference, ReposiTrak Partner Joe Meherg told attendees that retailers must move to eliminate out-of-stocks to avoid customer defection to online competitors.
“Online grocery shopping is growing rapidly with year-over-year increases,” Meherg told the audience gathered at the Sawgrass Marriott […]
Sep 30 2019 
How is Online Shopping Changing Grocery Shopping?
Source: Steve Markenson, Director of Research, Food Marketing Institute
The answer to the question is – let me count the ways.
This year’s U.S. Grocery Shopper Trends report takes a deep dive into the growing world of online shopping and explores how the evolving eCommerce world is changing how Americans shop for food and how that may […]
Sep 23 2019 
Fresh and Focused: The U.S. Retailer Path to Winning Brick and Mortar
Source: The Nielsen Company
Despite the explosion in online shopping in the U.S., physical stores haven’t gone by the wayside. Why? In a word: fresh.
Although e-commerce represents just 4% of grocery sales today, it accounts for nearly one-third of total growth. And Americans are increasingly heading online to shop for non perishables, household items and pet […]
Sep 09 2019 Expanding Fulfillment Options, Online Assortment Will Drive Significant Growth of Online Grocery Sales Worldwide
Source: Edge by Ascentia
BOSTON — Store-based sales will continue to account for the majority of worldwide edible grocery sales over the next five years, but online sales are poised to grow much faster as leading retailers continue to prioritize ecommerce by expanding their online assortment and fulfillment options, according to analysts at ecommerce insights company […]
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